FAQ
Shipping Questions
Order Processing
Please allow 30 minutes for us to process your order. Expect an email within 60 minutes to let you know your order is on the way!
Shipping Rates and Estimates
We offer shipping to the following countries: Canada, USA, United Arab Emirates, Austria, Australia, Belgium, Switzerland, Czechia, Germany, Denmark, Spain, Finland, France, United Kingdom, Hong Kong SAR, Ireland, Israel, Italy, Japan, South Korea, Malaysia, Netherlands, Norway, New Zealand, Poland, Portugal, Sweden, Singapore
We use calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
Standard Shipping Delivery: Estimates vary from 6-14 business days depending on your location.
Fast Shipping Delivery: Estimated delivery time is 5-8 business days.
Your order may be subject to import duties and taxes (including VAT) incurred once a shipment reaches your destination country. 18ACORNS is not responsible for these charges if they are applied and are your responsibility as the customer.
Taxes
Prices are inclusive of taxes for each physical product deliverable.
Digital products will have an additional VAT applied at checkout.
Returns and Reviews
What do I do if my purchase arrives damaged?
REFUNDS, RETURNS AND EXCHANGES
We accept returns up to 30 days after delivery if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at support@sqrlfriday.com with your order number and a photo of the item’s condition. We address these case-by-case but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at support@sqrlfriday.com.
How do I leave a review?
Our journal is available for sale on AMAZON. Please feel free to go to your recent purchases in AMAZON and leave us a genuine review.
RETURN POLICY
Click here for the entire return policy details. Return Policy
Blogging on 18ACORNS
How do I work with 18ACORNS?
Currently, we are not hiring help. However, we are always looking for collaborators and blog contributors. Contact Angie by email at angie@sqrlfriday.com or submit your blog content to acorns@sqrlfriday.com.
BLOG CHECKLIST
- View each of the 18 "ACORNS" or Categories in our Blog by clicking on the menu item "BLOG">>>"18ACORNS, ONE PLACE">>>Category List.
- Which category would suit your message, company or area of expertise?
- View the Category for more information, and follow the links.
- Consider what journaling checklist, prompt list or tracker the reader might require after reading your blog.
- Design a rough draft of this piece and we will create the pdf download for the reader.
- Feel free to add your own links and contact information.
- Submit your work to acorns@sqrlfriday.com
How will I know if my blog was selected?
Before we use any of your writing, we will contact you via email. It is an exciting time at 18ACORNS and it may take a few days to get to your submission. Thank you in advance for your patience.